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Patient
and Family Services Department
The Patient
and Family Services Department provides information and ongoing
support to patients and their families through four integrated
psychosocial service areas: social work/case management, psychology,
education, and child life. It also coordinates Children's
Clinics' volunteer program.
Main number: 520-324-3040
Social
Work/Case management
- Assess
child and family psychosocial needs
- Guide
and support families adjusting to diagnosis
- Develop
effective partnerships with families
- Support
and promote the medical treatment plan in a family centered
way
- Provide
information regarding community resources and other agencies
Psychology
- Provide
counseling relative to diagnoses and treatment
- Develop
approaches to manage or modify behavior
- Perform
assessment and evaluation as needed for medical treatment
planning
- Consult
with school and community professionals
- Facilitate
referrals to community behavioral health agencies or private
providers
Education
- Guide
parents/guardians toward becoming effective educational
advocates
- Provide
outreach, training and advocacy for children to schools
and teachers
- Assist
in preschool transition, high school transition and vocational
planning
- Arrange
homebound services when patients cannot attend school regularly
- Provide
educational testing
Child
Life
- Prepare
patients for medical experiences
- Assist
patients with relaxation/distraction to ease anxiety over
medical experiences
- Provide
support to siblings during a patient's clinic visit
- Provide
play opportunities to foster social interactions within
the clinic
- Coordinate
special events and clinic programs for patients and their
families
Volunteer
Program
- Coordinate
the recruitment and placement of volunteers within the clinic
and placement of high school and university student interns
within various clinic departments
- Provide
clinic-wide tours to community groups or individuals interested
in volunteer or community service
- Coordinate
community resources for donations
- Coordinate
special guest visits to the clinic for family entertainment
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