Enrollment

In order to match patients with an appropriate array of services, there is an enrollment procedure that all new patients must follow. This involves a determination of qualifying medical condition followed by an interview to determine payment responsibility as well as possible eligibility for state funded programs which may offset any or all of the costs of care at Children's Clinic. Though many patients are referred by their primary care physician, parents can self-refer. Enrollment packets are available on-line, through the mail by calling 520-324-5437 or can be picked up in person at Children's Clinics.

Medical Qualification
Families will be asked to provide Children's Clinics with medical information about their child's special health care needs in order to determine medical qualification for services. Children who are enrolled in Arizona Heath Care Cost Containment System (AHCCCS) must have a clearly documented qualifying diagnosis in order to qualify. For patients who are not enrolled in AHCCCS, Children's Clinics may evaluate the patient to establish the qualifying diagnosis. If you have any questions regarding medical qualification, contact Medical Eligibility at 520-324-3471.

Payment Responsibility
Once the qualifying medical condition has been established, an initial payment responsibility interview is necessary. Interviews can be scheduled via telephone or mail, but walk-ins are welcome. An update of this information will be required in intervals ranging from one month to one year, depending on the insurance program that the child is covered under.

If the patient is enrolled in AHCCCS, all that is needed is:

  • the patient's AHCCCS number or patient AHCCCS ID card
  • some form of identification for the parent or guardian, guardianship papers, proof of residence, social security number, and age verification (birth certificate or other proof of age). If you have private medical insurance card, please bring that card too.

For those not enrolled in AHCCCS, the following information and verification, for each member of your immediate family, may be needed to complete the payment responsibility determination:

  • Identification for parent or legal guardian: such as driver's license, state ID card
  • Citizenship or Alien Status Documents: such as birth certificate, passport, certificate of citizenship, certificate of naturalization, alien registration receipt care, temporary resident card
  • Proof of Residency: mortgage payment stub, utility bill or statement from landlord, including the landlord's name, address, and telephone number
  • Guardianship Papers: court documents
  • Social Security Numbers for parents and children
  • Health Insurance: insurance card; name and address or insurance provider; and prior authorization form, if this is a requirement of the insurance company
  • Earnings, if employed: last two months pay stubs, statement from employer, W-2 forms
  • Earnings, if self-employed: such as Federal Income Tax return with Schedule C and date and signature; or last 3 months monthly ledgers of income and business expenses, income statements or verification of income and business expenses.
  • Unearned Income and Child Support: such as check stubs, court orders, award letters from Social Security
  • Medical Expenses: paid receipts for any medical and dental expenses, including prescription drugs, incurred by any member of the household income group in the past 12 months AND unpaid bills, payment contracts, correspondences from collection agencies.
  • Child Care: paid receipts and any outstanding bills

You may be asked at the interview to provide additional information. Patients covered by other insurance programs may still be found eligible for benfits under the CRS program and this can only be determined through the financial screening process. If you have questions regarding payment responsibility, contact the Enrollment Office at 520-324-3360.


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