General Information

Who is Children's Clinics for Rehabilitative Services?

• A comprehensive medical home for children with special needs (more)
• An organization serving Southern Arizona (more)
• A multidisciplinary approach to care (more)
• Committed to respecting patient rights and responsibilities
• Continuing a long-standing commitment to caring for children in the region.
• Located in Tucson, Arizona
• The Southern Arizona contractor for the Arizona Department of Health Services (ADHS) (more)

What is the scope of services available at Children's Clinics?

• Children from birth to age 21 (more)
• The Clinics
• Ancillary services such as X-ray
• Rehabilitation Therapy Services
• Social Services
• The Parent Action Counsel (PAC) (more)

How does a patient enroll with Children's Clinics?

• Ability to be seen at Children's Clinics is based on the existence of a medically qualifying condition (more)
• Payment responsibility
• Private insurance may cover services at Children's Clinics (more)
• Forms available on-line
• Continuous enrollment (more)

Right of members to receive CRS Handbook

• Right to CRS Handbook

Accreditation

• Accreditation

Employment Opportunities

• Work with us at the Children's Clinics
  

A medical home for children with special needs is an approach to providing healthcare services; it is not just a building or office. The principles that guide the medical home model include accessibility, family-centeredness, continuous, comprehensive, coordinated, compassionate and culturally competent care.

An organization serving Southern Arizona including Pima, Cochise, Santa Cruz, Graham, Greenlee counties as well as parts of Pinal and Gila counties. Children's Clinics also serves patients from other parts of Arizona when they have been referred for specialty or tertiary services. Patients from neighboring states and Mexico may be seen when special payment arrangements have been made or when care is covered by insurance.

The multidisciplinary approach to care implemented at Children's Clinics allows for collaboration and coordination of care among professionals while, at the same time, eliminating the need for multiple doctor visits for the families. There is a partnership among doctors, nurses, therapists, and social service professionals. Child life services, educational advocacy and nutritional counseling are also available on site. This approach enables the development and implementation of a comprehensive care and management plan, which leads to quality outcomes for the child. This is especially true of the multispecialty clinic teams.

Located in Tucson, Arizona

The Southern Arizona contractor for the Arizona Department of Health Services (ADHS), Children's Rehabilitative Services (CRS) program of the Office of Children with Special Health Care Needs (OCSHCN). The CRS program uses a combination of State of Arizona and Federal health care dollars to provide services to children with special health care needs. Based upon the medical condition and financial status of the child, he or she may be eligible to receive services funded under the CRS program. Other CRS contractors include St. Joseph's Hospital and Medical Center in Phoenix, serving Central Arizona; Yuma Regional Medical Center, serving Western Arizona; and Flagstaff Medical Center, serving Northern Arizona.

CRS has produced a handbook that has helpful information about the CRS Program. Members have a right to receive the CRS Handbook. This is given out to new members at the intake appointment. If you did not receive this or want to receive an additional copy, please contact the Patient Advocate at (520) 324-3052.

Children from birth to age 21 can receive services at Children's Clinics. Upon turning 21, patients are assisted in transitioning to other agencies and health care plans for their continuing care, as indicated by their medical condition.

The Parent Action Counsel (PAC) is open to parents, foster parents, family members and legal guardians of children who have a relationship with the Children's Clinics. The goals of PAC are to advise, support, advocate for, educate and unite those who care for special needs children. PAC promotes parent involvement in treatment planning, advocacy and patient care. The Parent Action Council is an avenue through which parents can share concerns and where ideas and information are exchanged. Through regular meetings PAC provides a network and format for encouraging improvement in the care and treatment of children with special health care needs. When needed, PAC works to change laws, rules, policies and procedures that directly influence the delivery of services to families, including ongoing definitions of parent/patient rights and responsibilities. The local PAC provides input to the State Parent Action Council (SPAC) for the Department of Health Services for the planning and delivery of services through the Children's Rehabilitation Service (CRS) program.

Ability to be seen at Children's Clinics is based on the existence of a medically qualifying condition that is appropriate for the types of services that are offered here. The process is described on the Enrollment page.

Private insurance may cover services at Children's Clinics, but plans differ with respect to which physicians are on their panels and what facilities they use for inpatient and laboratory services. To see a partial list of insurance programs currently contracted with Children's Clinics, go to the Business Operations page [embedded link to Business Operations page]. These issues will be reviewed thoroughly at the payment responsibility interview as well.

Children’s Clinics is accredited by the Joint Commission and maintains high standards of patient care and safety. We are concerned that you are satisfied with the services received at Children’s Clinics. If problems arise with either care or safety, please let us know. You may contact Jan Erskine, Patient Advocate, at 520-324-3052. If you would rather contact the Joint Commission directly you may do so at 1-800-994-6610 or by e-mail at complaints@jointcommission.org.

Continuous enrollment refers to the process of re-enrollment that is necessary to maintain ongoing care at Children's Clinics. Monthly levels of patient enrollment determine state funding for programs such as AHCCCS, Kidscare and CRS. Missing re-enrollment, even by as little as one month, affects the financial support of the organization and in turn, the ability to provide continuous services.

It is easy to keep enrollment current. Re-enrollment can be processed

• at local AHCCCS offices OR
  
• by sending KidsCare renewal paperwork in on time OR
  
• by coming to the Enrollment/DES office at Children's Clinics.

It makes a difference for all of the children receiving services at Children's Clinics.

If you have any questions about the continuous enrollment requirement call the Enrollment Office

Employment Opportunities

Children's Clinics for Rehabilitative Services in Tucson, AZ. is an equal opportunity employer. We offer competitive salaries, an exceptional benefits package including 401(k) company matched, starting first day of employment, and a safe, fun, and family friendly work environment.