Notice of Privacy Practices

This notice describes how medical information about Children’s Clinics patients may be used and disclosed and how you can get access to this information. Please review it carefully.

If you have any questions about this Notice please contact our Privacy Officer.

What Is "Protected Health Information"?

"Protected health information" is any health and/or personal information that could identify a patient or that concerns the patient’s past, present, or future health care.

This Notice of Privacy Practices describes how we may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information.
We are required to abide by the terms of this Notice of Privacy Practices. We may change the terms of our notice, at any time. The new notice will be effective for all protected health information that we maintain at that time. Upon your request, we will provide you with any revised Notice of Privacy Practices. You can receive this information by calling the Privacy Officer and request a revised copy be sent to you in the mail or you may request a copy at the time of your next appointment.

Uses And Disclosures Of Protected Health Information That Don’T Require Separate Consent Or Authorization From You


Every year you will be asked to sign a Medical Consent form to provide care. The Medical Consent form also covers the use and disclosure of Protected Health Information for routine treatment, payment, and healthcare operations and for other situations that may be required by law. Your protected health information may be used and disclosed by your physician, clinic staff and others outside of the clinic that are involved in your care and treatment for the purpose of providing health care services to you. Your protected health information may also be used and disclosed to pay your health care bills and to support the operation of the clinic.

Routine Uses And Disclosures

This section gives examples of the ways Protected Health Information may be routinely used and disclosed for Treatment, Payment, and HealthCare Operations. These examples are not meant to be exhaustive, but to describe the types of uses and disclosures that may be made by the clinic without consent.
Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party that has access to your protected health information. Examples of persons involved in the patient’s care include:

  • The primary care physician and the staff of the primary care physician.
  • Medical specialists, therapists, technicians, audiologists, nutritionists, pharmacists, or others who need protected health information to diagnose or treat the patient.
  • Suppliers contracted and authorized to provide medical supplies and medical equipment to our patients.
  • Nursing, therapy, and other students who receive a formal part of professional training at Children’s Clinics.
  • Service coordinators from the Division of Developmental Disabilities, AHCCCS programs, or other agencies involved in the patient’s care.
  • Family members, friends, or others who may accompany the patient for care at the Children’s Clinics, or who are involved in carrying out recommendations.

Payment: Your protected health information will be disclosed, as needed, to obtain payment for your health care services at Children’s Clinics. We will share information with:
  • CRS, AHCCCS or any government-sponsored program paying for the patient’s health care.
  • Private commercial insurers who need the information to approve services, authorize payments for services, or determine eligibility for insurance benefits.
  • Family members, friends, private organizations, or others who help to pay for the patient’s care. Healthcare Operations: We may use or disclose, as-needed, your protected health information in order to support the business activities of the clinic. For example, we may use protected health information to:
  • Assess the quality of health care provided by our physicians, therapists, nurses, and training of medical students.
  • For licensing, auditing, or legal professionals who advise us in our health care operations.
  • Plan and conduct quality improvement efforts.
  • We may use or disclose your protected health information, as necessary to remind you of your appointment.
  • We will share your protected health information with third party "business associates" that perform various activities (e.g., wheelchair services, orthotics) for the clinic.
  • We may use or disclose your protected health information, as needed, to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you.
  • Your name or address may be used to send you a newsletter about the clinic and the services we offer.

Other Permitted And Required Uses And Disclosures That May Be Made Without Your Consent, Authorization, Or Opportunity To Object.

Health Oversight: We may be required to share protected health information with:
  • Government Agencies who monitor health care, such as the Arizona Department of Health Services, the Board of Medical Examiners, or professional licensing boards.
  • Government benefit programs such as AHCCCS, DES, SSI.
  • Other government regulatory programs and civil rights laws.

Public Health and Safety: We are required to share information with:
  • Public health authority, such as state or local departments of health that are permitted by law to collect and receive the information. The disclosure will be made for the purpose of controlling disease, injury or disability.
  • We may disclose your protected health information, if required by law, to a person who may have been exposed to a communicable disease or may be at risk of contracting or spreading the disease.
  • The Food and Drug Administration if there is a problem with medications, medical products, or medical equipment, or a recall of any of those.
  • State agencies such as Child Protective Services, if there is evidence of abuse, neglect, or domestic violence to a patient or family member.

Law Enforcement: We would be required to disclose protected health information to law enforcement or court officials:
  • If a crime has occurred on the premises.
  • To report medical emergencies (not on the clinics premises) and it is likely that a crime has occurred.
  • Suspicion that death has occurred as a result of criminal conduct.
  • Limited requests for location and identification purposes.
  • If we believe the disclosure is necessary to prevent or control a serious threat to the public health and safety.

Emergency Treatment: We may use or disclose protected health information if it is needed for emergency treatment of a patient.

Research: We may disclose protected health information to researchers, but only after their research has been carefully reviewed and approved by our Institutional Review Board. There must be established protocols to ensure the privacy of your protected health information.

Medical Examiners, Funeral Directors, Organ Donation: We may disclose protected health information to medical examiners and funeral directors as authorized by law to permit them to carry out their duties. Protected health information may be used and disclosed for organ, eye or tissue donation purposes.

Uses And Disclosures Of Protected Health Information That Require Separate And Specific Permission From You

There are certain situations where Children’s Clinics must get specific written permission from you to use or disclose your protected health information.

Marketing Activities: We cannot use your child’s health information, photographs, or personal information to advertise or publicize Clinic services unless you have given us specific written permission. Unless we have your specific written permission, we cannot share your child’s information with any other organization or company who wants to advertise their products or services to you or your child.

Research: Under some circumstances (see previous section) we may use and disclose your health information for research without your separate written permission because the research protocol has been carefully reviewed and approved by our review board. But, in nearly all cases, we will get specific written permission from you before including your child’s health information in a research project.

HIV/AIDS, Substance Abuse, Genetic Testing, Court-Ordered Mental or Psychological Testing: We may not disclose protected health information about any of these things unless you give us specific written permission.

Your Rights Regarding Protected Health Information


Right to get a paper copy of this notice from us: You can get a copy at the Front Desk, Clinical Departments, Rehab, Parent Library, Patient Relations, or the Privacy Officer. You may also print a copy from our website at www.ChildrensClinics.org.

Right to Review and Copy Your Health Information: You have the right to look at or copy your child’s health information and billing records for as long as the information is maintained by Children’s Clinics. There may be a cost for copying these records.

Under Federal law, you are not automatically permitted to look at psychotherapy notes; information compiled for a civil, criminal, or administrative action; or other records prohibited by law. In certain circumstances you may request access to this protected information. Contact the Privacy Officer if you have any questions about reviewing or copying your health records.

Right to Amend Your Information: If you believe information we have is incorrect or if important information is missing, you have the right to request that we correct the information or add missing information. The request must be in writing and directed to the Privacy Officer. The Clinic will consider your request and respond to you in writing, but we are not legally required to agree to it, if we believe it is not in your child’s best health interest. Although we may permit you to make an addendum to the record, we do not permit you to change the medical record.

Right to Limit Our Use or Disclosure of Your Information: You may request that certain parts of your health information not be disclosed to anyone or not to specific person or organization. You must request any such restrictions or limitations in a written letter to the Privacy Officer. The Clinic will consider your request and respond to you in writing, but we are not legally required to agree to it, if we believe it is not in your child’s best health interest.

Right to Request Confidential Information be Sent in a Certain Way: You may request that we make appointment reminders to you in a certain way, such as always at work or always by letter. You may request that we send other information about your child’s care to you at a place or in a way that is more convenient for you than our regular way. We are not required to follow your request, but we will consider it.

Right to an Accounting of Our Disclosures of Your Information: You have the right to receive a list of the times when we have disclosed your health information to outside persons for reasons other than treatment, payment, or health care operations after April 14, 2003. The request for a list must be made in writing to the Privacy Officer. You may receive one list per year at no cost, there is a charge for additional lists within the same year.

Children’s Clinics Duties Regarding Your Health Information


We are required to establish and follow Policies and Procedures that protect the privacy of your information. We are required to provide this Notice about our privacy practices, and to follow the practices described in the Notice.

When using or disclosing your child’s health information to outside sources, we are required to disclose only what is absolutely necessary and nothing more.

We may change our Policies and Procedures for protecting health information. If we make a significant change in how health information is used or disclosed, we must also change this Notice and post the new Notice in waiting rooms, on bulletin boards, and in check-in areas.

Making A Complaint About How Your Information Is Used

If you believe we have not properly protected your privacy, violated your privacy rights, or you disagree with a decision we made about your protected health information, you may contact the Children’s Clinics Privacy Officer at the address and phone number listed below. You may also send a written complaint to the U.S. Department of Health and Human Services. Our Privacy Officer can give you the address at that federal agency. Filing a complaint will not negatively affect your child’s care.

How To Get More Information About Children’s Clinics Privacy Practices


For more information or clarification about our privacy practices, you may contact the Privacy Officer (324-KIDS).

Children’s Clinics
2600 N. Wyatt Drive
Tucson, AZ 85712

This notice was published and becomes effective on March 1, 2003.



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